Friday, November 9, 2007

RV Service Questions

What do we do if the RV breaks down somewhere? How do we get it fixed? What coach gives us the best option to handle repairs or service maintenance needs?

Currently that is one of the questions we are researching. We have narrowed our search to two different Diesel Class A motor homes. One seems like a very good value; the other seems a little ($50,000) higher priced.

More than likely it will be a question of 'when' and not 'if' we will need to get the RV into the shop. So the question we are asking now is, "Which of the two companies is set up the best to take care of us regardless of where we are in the country?

Damon (owned by Thor) seems like it has the best value. It seems like we get a lot more options included in the base price. We also like the floorplan a little better. If we run into a problem on the road we would call an 1-800 number and our AAA (or other RV insurance) and figure out where to get it fixed. The Damon is built on a Freight liner chassis with a Cummins or a Caterpillar engine. If we have a chassis issue, we will need to get it to a Freight liner shop. If their is an engine problem, we take it to a Cummins or Caterpillar repair place.

Another one we like is Holiday Rambler which is built by Monaco. Monaco will handle all our maintenance needs - everything. They maintain every aspect of the coach at Monaco Service facilities. They have service facilities in CA, IN and in FL. Seems like they may a better approach. Regardless of the issue, all we need to do is get the coach to a Monaco service center and they handle everything bumper to bumper.

So - these are some of the trade offs we need to decide on as we make our final decisions on the coach-- who is best suited to help us. We are finding pros and cons with each approach. But that is part of the fun in learning about all this.

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