The bad news is that they need to be fixed. The good news is that Bob Tiffin is standing behind his work and fixing them at no cost to his customers. The fix is at least 5 hour job for two people.
Since customers with scheduled appointments go ahead of those in the Express Bay (us) Tiffin paid to have us go across the street to McKinney RV and get the job done on a Saturday. I think we had complained enough that we were moving down, not up on the list, so they finally found a way to get us in. We were glad to do it since we had been waiting 10 days.
I was a little concerned since McKinney doesn't regularly do these kind of jobs. But they have done a few in the past few weeks. My hesitations were quickly dispelled. These guys were good. And Mr. McKinney was there to make sure it was done quickly and well.
Gary, Jim and Eugene started unhooking wires, plastic pipes and hoses from both sides of the bay. Then they jack up the metal frame that holds the gray and black tanks. Once everything is freed up, they slide out the clear tank.
They cleaned up the tank on the outside, then had to remove all the rotted plywood.
Then they put in a new floor and replaced the cleaned up clear tank.
Once that was done, they reconnected all the pipes, wires and hoses.
Then they checked it all out and caulked everything.
We were very satisfied with their work and recommend McKinney. Total cost to us: $0. And our Saturday. But we were glad to get that behind us.
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